I exchanged 300 ticket hoping to get a Solar God Helm (Item ID: 5022). However, when I exchanged my tickets for the Solar God Helm option, I got something else - which is a Close Helmet (Item ID: 5131). I cannot further explain my disappointment and annoyance but I wish to have this settled immediately. Contact me in game, dearest GM, for this type of joy of getting such a nice headgear shouldn't be spoilt with a problem with the NPC. Please look into this matter; it shouldn't even take a minute. While that, I'd like to get my desired headgear. 300 tickets isn't something easy to get.
The following are screenshots to provide evidence based on the chatlog. This includes having 300 tickets and getting the wrong item.
This is me, obtaining the wrong item.
If the evidence provided above does not satisfy the GM, I assure you that you check the logs and you will realize the flaw in the NPC. Or, you can even try it yourself
Please look into this matter.
Thank you for your cooperation.